1 Gig Internet Features
- Enough speed to power all your devices at once
- Free install
- Free internet for 1 month
- No monthly data caps
Optimum Cable Internet service plans & prices
1 Gig Internet Plan Questions and Answers
Is 1 Gig Internet plan available in my area?
Optimum offers Internet service across 4 states including Connecticut, New Jersey, New York, and Pennsylvania. To find out if 1 Gig Internet plan available in your area please enter your zip code in search box above.
What is the 1 Gig Internet plan speed in my area?
Depends on availability, 1 Gig Internet plan download speed is 1 Gbps and upload seed is 1 Gbps.
Does 1 Gig Internet plan have any data caps (Data Limits)?
1 Gig Internet plan is free of data caps or data limits. However Optimum may insist limits for customers who violate their excessive use policy.
Does 1 Gig Internet plan have any contract?
No, 1 Gig Internet plan doesn't have contract. However, if you cancel the Service before the completion of any required promotional term to which You agreed, you agree to pay Optimum any applicable early cancellation fee plus all outstanding charges for all Services used and Equipment purchased for which you have not paid prior to termination.
Does 1 Gig Internet plan have 24/7 technical support?
Yes, from account and billing questions to technical support, you can contact optimum via phone, chat, or Optimum support App.
What kind of internet connection does 1 Gig Internet plan offer?
Optimum Internet service is brought into your household via a cable connection from larger fiber optic network.
Does 1 Gig Internet plan have Wi-Fi hotspot available?
Yes, Optimum Wi-Fi hotspots are a network of over 2 million free Wi-Fi internet access points that allow you to make high-speed internet connections on the go as easily as when you're connected at home.
Does 1 Gig Internet plan provide any security?
Yes, Optimum intelligent network has built-in security to help protect you from online threats like viruses, malware and more at no extra cost.
How is Optimum Internet installed?
Optimum will set an appointment for installation service at the time of your subscription to Optimum Internet. During this appointment, an Optimum representative will arrive at your address to establish a connection based on your needs. Optimum will see if there is a pre-existing connection is wired to their network. If yes, then they will guide you through a self-installation.
Is there any extra charge for Optimum equipment?
Optimum Gateway lease will be charged at $10.00 a month. 1 free Wi-Fi extender available if recommended by your Optimum technician or home sizing guidelines.
Does optimum provide any contract buyout?
Yes, However Optimum will require some documents to be send, then you will receive a bill credit covering early termination fee (ETF) amount up to max of $100 within 6-8 weeks, provided with account maintained in good standing.
Does Optimum provide any other services in my area?
Yes, Optimum provides digital television and mobile service along with high-speed Internet services to households and businesses.
Do I save if I bundle with Optimum internet service?
You can save up to $30/month when you combine your internet service with optimum mobile service.
Is Optimum Internet offers FREE Internet with the new Affordable Connectivity Program?
Optimum is dedicated to helping our communities stay connected affordably. Optimum internet service is participating in the federal government’s affordable connectivity program. If you qualify, and depending on the speed you choose, your Optimum Internet service could be FREE with $30 monthly credit.