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Optimum Internet Deals

Optimum Internet Plan Questions and Answers

Optimum Internet Availability

Optimum is building a new 100% fiber network to connect our customers with the fastest possible speeds and bringing it to over 6.5 million homes across our footprint by the end of 2025. Optimum offers Internet service across 4 states including Connecticut, New Jersey, New York, and Pennsylvania.

Optimum Internet Speed

Optimum internet service provides different speeds depends on your needs. Optimum 300 offers speeds of up to 300 Mbps on a wired connection, which is more than adequate for light household use and HD video streaming on multiple devices. Optimum 500 can easily handle 4K Ultra HD video streaming and fully connected homes. And Optimum 1 Gig offers top-of-the-line connectivity for hardcore gamers and larger home networks.

Also, Optimum internet service is free of data caps or data limits. However Optimum may insist limits for customers who violate their excessive use policy.

Optimum Internet Promotion/Offer

You will receive Visa Prepare card up to $200, Free installation, and $10 off your first month when you order online. Also, you can save up to $30/month when you combine your internet service with optimum mobile service.

Optimum Internet Contract

Optimum internet service provider doesn't have contracts. However, if you cancel the Service before the completion of any required promotional term to which you agreed, you agree to pay Optimum any applicable early cancellation fee plus all outstanding charges for all services used and equipment purchased for which you have not paid prior to termination.

Also, Optimum offers contract buyout program. You will receive a bill credit covering early termination fee (ETF) amount up to max of $100 within 6-8 weeks with account maintained in good standing.

Optimum Support

Optimum Support is available to the customer via phone, chat, or Optimum support App for any account, billing questions or technical support.

Optimum internet Wi-Fi Hotspot

Optimum hotspots are a network of over 2 million super-fast Wi-Fi internet access points in locations including shopping centers, major streets, train platforms, parks, marinas, sports fields and more. And Hotspots are FREE for Optimum Online customers.

Optimum Internet Security

Optimum intelligent network has built-in security to help protect you from online threats like viruses, malware and more at no extra cost.

Optimum Internet Installation

Optimum will set an appointment for installation service at the time of your subscription to Optimum Internet. During this appointment, an Optimum representative will arrive at your address to establish a connection based on your needs. Optimum will see if there is a pre-existing connection is wired to their network. If yes, then they will guide you through a self-installation.

Optimum Equipment Charges

Optimum will charge $10.00 a month for Optimum gateway router. You may receive one free Wi-Fi extender if recommended by your Optimum technician or home sizing guidelines.

Optimum Advantage Internet Program

Optimum Advantage Internet program offers affordable home internet access and home phone service to low-income households. If you qualify for the Lifeline discount service, you are eligible to receive a reduced rate on your Optimum monthly bill.

Also, Optimum internet service is participating in the federal government’s affordable connectivity program. If you qualify, and depending on the speed you choose, your Optimum Internet service could be FREE with $30 monthly credit.